Privacy Policy
Last updated: January 28, 2025
1. Introduction
core.club ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile applications (collectively, the "Service"). Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and profile photo when you create an account
- Club Information: Club names, descriptions, locations, and settings when you create or manage a club
- Content: Messages, posts, photos, videos, and other content you share through the Service
- Payment Information: Payment card details and billing information (processed securely by our payment providers)
- Communications: Information you provide when contacting us for support or feedback
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns
- Location Data: General location based on IP address; precise location only with your explicit consent
- Log Data: IP addresses, browser type, access times, and referring URLs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Personalize and improve your experience on the Service
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Comply with legal obligations and enforce our policies
4. Information Sharing
We may share your information in the following circumstances:
- With Club Members: Your profile information and content may be visible to other members of clubs you join
- With Club Administrators: Club admins can see member information relevant to managing their club
- With Service Providers: Third-party vendors who assist us in providing the Service (hosting, analytics, payment processing)
- For Legal Reasons: When required by law, legal process, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion as required by law or for legitimate business purposes, such as resolving disputes, enforcing agreements, or complying with legal obligations. Club content may be retained according to the club administrator's settings and applicable data retention policies.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities, such as marketing communications
To exercise these rights, please contact us at privacy@core.club.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us remember your preferences, understand how you use the Service, and improve your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.
9. Third-Party Services
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform. Third-party services we use include payment processors, analytics providers, and cloud hosting services.
10. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@core.club
You can also reach us through our contact page.